I'm Adi Shanbhag - A Product Designer with a background in Computer Science, specializing in helping clients and companies in the Cloud, Enterprise Software, Federal and Healthcare space design seamless product experiences for their customers.
My work involves architecting consistent, cross-platform experiences and building scalable design systems through user empathy and collaboration. I enjoy helping organizations understand their audiences and integrate customer voice in the products they build.
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See how I led the design and implementation of a new cloud-based grant application platform for the Administration of Community Living (ACL - part of HHS) and helped migrate 90% of their users to the new system
See how I went about designing a design system for the country's largest healthcare organization
See how I redesigned the pathways for Ipswitch Analytics and increased customer satisfaction by 47%
See how I used service design to help stakeholders visualize the USDA's farm loan application experience and help make the process seamless across multiple channels.
Adi's approach to his design strategies are very collaborative. He does a really good job of pulling in multiple specialties on the team to assure that his designs not just solve the problem at hand but are truly viable. Several team members across his projects have mentioned how they like seeing the way he is thinking about his solutions. Beyond just gathering the team to elicit feedback, Adi seeks actively seeks out individuals to make sure that he has the full scope of the problem he is trying to solve.
(On mentorship) Our mentorship sessions were helpful. Adi struck a good balance between giving direct advice/feedback and allowing me to lead (or things to unfold organically). He has partially inspired me to take on a mentorship role of my own.
It's amazing to see how much Adi has grown into the role of a UX Researcher. Adi did a great job of facilitating the remote user testing session for our CDC client.